Privacy & Policy
Privacy Policy and Information Usage Policy.
We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Website and browse without having to provide personal details. During your visit to the Website you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your user name and password.
If you have any comments, suggestions or complaints, you may contact us at info@weone.co.in
Collection of Personal Information
When you create a Suvarnnavratri account, or otherwise provide us with your personal information through the Website, the personal information we collect may include your:
• Name
• Address
• Email Address
• Mobile Number
You must only submit to us, our authorised agent or the Website, information which is accurate and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request for documentation to verify the information provided by you.
We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.
If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.
If you sign up for Suvarnnavratri using your social media account or link your Suvarnnavratri account to your social media account or use certain other Suvarnnavratri social media features, we may access information about you which you have voluntarily provided under your social media provider in accordance with the provider's policies and we will manage your personal data which we have collected in accordance with Suvarnnavratri’s privacy policy.
Use and Disclosure of Personal Information
The personal information we collect from you will be used, or shared with third parties (including related companies, third party service providers, and third party sellers), for some or all of the following purposes:
• To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Website;
• To process orders you submit through the Website, whether the products are sold by Suvarnnavratr or a third party seller. Payments that you make through the Website for products, whether sold by Suvarnnavratr or a third party seller, will be processed by our authorized agent(s);
• To deliver the products you have purchased through the Website, whether sold by Suvarnnavratr or a third party seller. We may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier);
• To update you on the delivery of the products and for customer support purposes;
• To compare information, and verify with third parties in order to ensure that the information is accurate;
• Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Website; improve the layout and/or content of the pages of the Website and customise them for users; identify visitors on the Website; carry out research on our users’ demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers’ products and services, provided you have indicated that you have not objected to being contacted for these purposes;
• When you register an account with Suvarnnavratr or otherwise provide us with your personal information through the Website, we will also use your personal information to send you marketing and/or promotional materials about our or third-party sellers’ products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies; and
• In exceptional circumstances Suvarnnavratr may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for the fulfillment of legal and regulatory requirements and requests.
Suvarnnavratr may share your personal information with third parties and our affiliates for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing, and fulfilling any legal or regulatory requirements and requests as deemed necessary by Suvarnnavratr.
It is required by a few specific government entities of respective countries of operations, namely the Department of Tourism and Commerce Marketing in Dubai, and General Entertainment Authority in Saudi Arabia, as well as Tawakkalna, the COVID-19 tracking and protection app in Saudi Arabia, that your personal information be shared with them for legal and regulatory purposes.
Additionally, Suvarnnavratri may share your information with official affiliates that include Event Organisers and Authorized Ticket Sellers for the purposes mentioned above.
With your consent to share your personal information with them, Suvarnnavratri will not hold any responsibility for what the third parties and affiliates do with your data, however, we endeavor to ensure that the third parties and our affiliates keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.
In disclosing or transferring your personal information to third parties and our affiliates located overseas, Suvarnnavratri takes steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to personal information that is comparable to the protection under or up to the standard of the laws on data privacy.
Suvarnnavratri does not engage in the business of selling customers’ personal information to third parties.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Updating Your Personal Information
You can update your personal information anytime by accessing your account on the Suvarnnavratri Website. If you do not have an account with us, you can do so by creating one on the Website.
We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.
Accessing Your Personal Information
If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by Suvarnnavratri within the past year, please contact us at our e-mail address below. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.
If you have an account with Suvarnnavratri, you may access details of your orders by logging into your account on the Website. Here you can view the details of your orders. You undertake to treat your Suvarnnavratri username, password and order details confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of your Suvarnnavratri username, password or order details, except as stated in the Terms of Use. Security of Your Personal Information
Suvarnnavratri ensures that all information collected will be safely and securely stored. We protect your personal information by:
• Restricting access to personal information
• Maintaining technology products to prevent unauthorised computer access
• Securely destroying your personal information when it is no longer needed for any legal or business purpose
Suvarnnavratri uses 128-bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
If you believe that your privacy has been breached by Suvarnnavratri, please contact us at our e-mail address below.
Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Suvarnnavratri password with anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to Suvarnnavratri. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.